CCD défecteux sur MV650i

[frette91]

Je partage le soucis des malheureux acquéreurs du camécoscope MV650i avec la panne brutale du CCD.
Mon camécoscope a 26 mois, la garantie est dépassée de 2 mois...., sortons les mouchoirs.
La meilleure action est de le faire savoir car pour Canon ce n'est pas flatteur de refuser une partie de la prise en charge de la réparation.

[PHILOUTHEHUNTER]

Le pire s'est que si tu téléphone au service commercial de canon comme moi , ils vont te dire qu'il ne faut pas croire tout ce qu'on dit sur internet , si si je t'assure tu es tout seul à avoir ce problème !

même que les centaines de méssage que tu peux lire sur ce problème n'est que le fruit de ton imagination !!

Si j'étais hacker je me ferais un plaisir de faire péter leur site !

j'ai la haine (ca se voit non ?)

courrage et pleurons ensemble ...

[citrix34]

Canon has announced a problem with some of the CCDs used in its digital cameras and camcorders which causes images not to appear or appear distorted. This is due to a malfunction that means the wiring in the CCDs may come undone if exposed to high temperature or high humidity. The affected cameras are the PowerShot A60, PowerShot A70, PowerShot A75, PowerShot A300, PowerShot A310, Digital IXUS V3, Digital IXUS II, Digital IXUS IIs. Canon advises anyone experiencing these problems to contact them to arrange free repairs.

Click here to find out how to contact Canon


Notice:

Image Phenomena Due to CCD Malfunction

A problem has been discovered in some of the CCDs used in Canon digital camera and digital video camera products that causes images to appear distorted or not to appear at all. We apologize for the considerable inconvenience this represents for our customers. Along with our respectful apology, we would like to advise our customers of the details of this issue and our policy for handling it, which are as follows.

Affected Models

The CCDs in question are used in the following models.

Digital Cameras

PowerShot A60, PowerShot A70, PowerShot A75, PowerShot A300, PowerShot A310, Digital IXUS V3, Digital IXUS II, Digital IXUS IIs

Digital Video Cameras

MV600i, MV630i, MV650i, MV700i, MV730i, MV750i, MV5i, MV5i MC, MV6i MC
ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, Elura 40 MC, Elura 50

The Malfunction

Among the CCDs used in the affected products listed above, it has been confirmed that, especially under high-temperature/high-humidity environments, the internal wiring may come undone in some places.

If this defect occurs, the signal is not output from the CCD correctly when in shooting mode, which results in symptoms like the following in captured images. These symptoms can be confirmed on the LCD monitor. The same symptoms may also occur in recorded images.

Images do not appear
Images appear distorted
Canon’s Response

With apologies for the inconvenience involved, we ask that users who have confirmed these symptoms contact the nearest Canon Service Center. Free repairs will be made for affected products in cases where it has been confirmed that the internal CCD wiring has come undone in some places.

We sincerely apologize for the inconvenience caused by this issue. We strive to make even greater efforts in our quality control to provide products that our customers can use with confidence. We hope that these efforts will earn your continued patronage.